Reports to: National Manager
Location: Windsor Nisa Homes
Job Status: Full Time
Administer all aspects of residency at Nisa Homes, including: intake, orientation of new residents, residency agreements, rent calculation and collection, conflict management, sustainability planning and follow-up;
Meet with assigned clients on a weekly basis to assess their progress, give support and work together to enable them to become independent and self-sufficient;
Complete needs assessment to identify goals that will assist residents in resettlement, integration, housing and employment, and work together to achieve them;
Creatively problem-solve difficulties facing clients in achieving their goals or becoming independent;
Provide coordinated case management with internal and external resources, including appropriate referrals, and advocacy;
Maintain all case notes, organize client files, both electronic and hard copies;
Conduct or assign weekly house meetings whereby residents are given an opportunity to get to know one another, are assigned chores, and address issues of the house;
Collaborate and communicate with other programs and external partners of the organization, and maintain a database of local resources and services;
Additional house management as necessary and assigned by the supervisor.
Relevant degree such as Social Work, Child & Youth Care or related field in homelessness and vulnerable women, and will have a minimum of 2-3 years experience working with vulnerable populations, women experiencing homelessness and domestic violence. Other combinations of education, experience and training may be considered;
Experience with government services applications an asset;
Training such as ASIST and CPI training an asset;
Additional languages an asset;
Criminal record check prior to employment;
Strong understanding of the needs and issues of different social groups, including women experiencing or at risk of homelessness, women fleeing abuse, and newcomers.
Excellent knowledge of Google sheets, docs, MS Office, database and email software.
To apply, please forward your resume and cover letter to [email protected]. Please include the exact job title in the subject line of your e-mail.