Reports to: National Manager
Location: Windsor Nisa Homes
Job Status: Full Time

Key Responsibilities:

  • Administer all aspects of residency at Nisa Homes, including: intake, orientation of new residents, residency agreements, rent calculation and collection, conflict management, sustainability planning and follow-up;

  • Meet with assigned clients on a weekly basis to assess their progress, give support and work together to enable them to become independent and self-sufficient;

  • Complete needs assessment to identify goals that will assist residents in resettlement, integration, housing and employment, and work together to achieve them;

  • Creatively problem-solve difficulties facing clients in achieving their goals or becoming independent;

  • Provide coordinated case management with internal and external resources, including appropriate referrals, and advocacy;

  • Maintain all case notes, organize client files, both electronic and hard copies;

  • Conduct or assign weekly house meetings whereby residents are given an opportunity to get to know one another, are assigned chores, and address issues of the house;

  • Collaborate and communicate with other programs and external partners of the organization, and maintain a database of local resources and services;

  • Additional house management as necessary and assigned by the supervisor.


  • Relevant degree such as Social Work, Child & Youth Care or related field in homelessness and vulnerable women, and will have a minimum of 2-3 years experience working with vulnerable populations, women experiencing homelessness and domestic violence. Other combinations of education, experience and training may be considered;

  • Experience with government services applications an asset;

  • Training such as ASIST and CPI training an asset;

  • Additional languages an asset;

  • Criminal record check prior to employment;

  • Strong understanding of the needs and issues of different social groups, including women experiencing or at risk of homelessness, women fleeing abuse, and newcomers.

  • Excellent knowledge of Google sheets, docs, MS Office, database and email software.

To apply, please forward your resume and cover letter to [email protected]. Please include the exact job title in the subject line of your e-mail.