Job Opening: Caseworker

Nisa Homes not only provides residents with a safe shelter and necessities, but working from a holistic, culturally and religiously responsive approach, we provide assistance through casework, referrals, and counselling with the goal of helping residents attain long-term independence and self-sufficiency. 

Job Status: Part-time paid position | Location: Surrey | Deadline: July 27th 



  • Administer all aspects of residency at Nisa Homes, including: intake, orientation of new residents, residency agreements, rent calculation and collection, conflict management, sustainability planning and follow-up;
  • Meet with assigned clients on a weekly basis to assess their progress, give support and discuss any difficulties or problems;
  • Complete needs assessment to identify goals that will assist residents in resettlement, integration, housing and employment, and work together to achieve them;
  • Provide coordinated case management with internal and external resources, including appropriate referrals, and advocacy;
  • Maintain all case notes, organize client files, both electronic and hard copies;
  • Collaborate and communicate with other programs and external partners of the organization, and maintain a database of local resources and services.


  • Conduct or assign weekly house meetings whereby residents are given an opportunity to get to know one another, are assigned chores, and address issues of the house;
  • Supervise, manage and train volunteers and placement students and assign them to the responsibility of staff persons;
  • Assist in applying for and securing donations, grants and funding;
  • Liaising with external contractors for services and maintenance of the house, including: movers, cleaners, lawn services and shoveling;
  • Maintenance and upkeep of the house including: donations, groceries, bills, food bank and household items supply.


  • Relevant degree such as Social Work, Child & Youth Care or related field in homelessness and vulnerable women, and will have a minimum of 2-3 years experience working with vulnerable populations, women experiencing homelessness and domestic violence. Other combinations of education, experience and training may be considered;
  • Experience with government services applications an asset;
  • Training such as ASIST and CPI training an asset;
  • Additional languages an asset;
  • Criminal record check prior to employment;
  • Strong understanding of the needs and issues of different social groups, including women experiencing or at risk of homelessness, women fleeing abuse, and newcomers.
  • Excellent knowledge of Google sheets, docs, MS Office, database and email software.

To apply, please send your cover letter and resume to [email protected]