ADMIN ASSISSTANT

Reports to: National Manager
Location: 214-115 Matheson Blvd West, Mississauga, ON, L5R3L1
Job Status: Full Time

Key Responsibilities:

  • Manage multiple admin email accounts

  • Answer and direct phone calls; respond to inquiries

  • Organize and schedule appointments

  • Act as the point of contact for internal and external clients

  • Respond to all emails or phone calls about NZF and Nisa Homes services and forward to appropriate departments as required

  • Order office supplies and research new deals and suppliers

  • Book travel arrangements

  • Provide general support to visitors

  • Update and maintain office policies and procedures

  • Ad hoc duties as assigned

Outreach Responsibilities:

  • Occasionally participate in social/networking events during and outside of regular work hours (evenings/weekends)

  • Connect with external organizations and mosques for outreach purposes

  • Assist in Zakat collections, distribution of marketing materials (online and offline) before and during Ramadan

Qualifications/Experiences:

  • Computer literacy with MS Office applications (Word, Excel, PowerPoint) and Google Apps

  • Excellent customer service and communication skills (written and oral)

  • Professional working proficiency in both Arabic & English is required

  • French fluency is an asset

  • Basic knowledge of Zakat is required

  • Excellent time management skills and the ability to prioritize work

  • Strong organization and multi-tasking skills

  • Detail oriented and comfortable working in a fast-paced office environment

  • Qualification as an Administrative assistant or receptionist is a plus

  • Previous work or volunteer experience in a social service environment is an asset

To apply, please forward your resume and cover letter to [email protected]. Please include the exact job title in the subject line of your e-mail.

MARKETING MANAGER

Reports to: National Manager
Location: 214-115 Matheson Blvd West, Mississauga, ON, L5R3L1
Job Status: Full Time

Key Responsibilities:

  • Managing all marketing for the organization including developing a marketing strategy, overseeing the marketing budget and creating and developing content

  • Brainstorming and developing ideas for creative marketing campaigns

  • Creation and publication of all marketing material such as content development, online and print advertising, event planning and participation, and social media management

  • Working alongside the designer to create the marketing materials

  • Planning and implementing promotional campaigns

  • Manage and improve lead generation campaigns, donor retention campaign, and measuring results.

  • Maintain and analyze marketing data such as campaign results, donor acquisition and retention etc.

  • Conducting marketing research to gain insight about client and donor requirements, habits and trends

  • Plan and execute outreach events to increase awareness about NZF and NH’s services

Qualifications/Experiences:

  • Bachelor degree in Marketing, Communications or equivalent required

  • Minimum 2 years experience in entry level marketing or equivalent

  • Strong analytical and project management skills

  • Creative personality that takes initiative

  • Thorough understanding of essential marketing elements (traditional and digital marketing, including SEO and social media management)

  • Experience with marketing data analytics and tools an asset

  • Exceptional communication (written/verbal), interpersonal and organizational skills

  • Capable of working under tight deadlines and managing timelines

  • Ability to work well independently and in a team environment with limited supervision

  • Knowledge of Zakat and Muslim charity sector

To apply, please forward your resume and cover letter to [email protected]. Please include the exact job title in the subject line of your e-mail.